First Cambodia is offering the best-of-breed solutions to solve the business problem. Choosing the right partner to consult and implement the solution is the key success of the project delivery. First Cambodia has many years of experiences and success stories to consult and implement solutions for various industries such as Banking, Microfinance, Hospitality, Government Institution & NGO, MNC and Local Conglomerate. Our solution consultants and technical team are trained and certified by our partners.
Being the #1 System Integration Company, First Cambodia is partnering with about 30 top technology company in the world and we are authorized to sell, services and get direct support from our principal. Our product consultant and technical team are trained and certified by our partners.
Serving world-class service to our customer is the service quality which we provide to all our customers. First Cambodia had invest a lot in staff training to be certified and equipped with tool, processes, ISO Certified and system to ensure we deliver world-class service to our community such as CRM, Contact Center, Customer Service System and Business Intelligent. With the best tools, processes, system and certified staff our customers will experience with the best service serve by First Cambodia.
Any Cambodian company is having sense of urgency on: Profit Hunt, Ensure Consistent Sales Growth and Operational Excellence are our ideal client profit (ICP).
We are representing as tier 1 partner with more than 40 top technology leaders in the world such as SAP, Oracle, Microsoft, IBM, HP, Dell, Avaya, Cisco, CheckPoint, Wincor-Nixdorf, Datacard, Tyco Electronics (AMP NetConnect), INFOR (Sun Accounting), Sage Accpac, roomMaster, Epson and many more... First Cambodia has world-class exposure to world best-of-breed solution. Read more>>
With first-tier business partnership with more than 40 top technology leaders in the worlds, we can provide end-to-end and best-of-breed solutions with world class services to best suit your business needs.
As the only ISO Certified IT Solution Company with over 200 internationally trained and certified staff, we are committed to deliver high quality work and world-class services that underpin our ability to exceed our customers' expectations. Our team would do everything possible to ensure a world-class experience right from the time you consider our services to the project delivery.
With over 20 years experience in delivering world class value and service to customers nationally and internationally, I am ecstatic to be given this rare opportunity to lead First Cambodia. I commit to exceed customer expectations and partner for effective solutions over the long term. For First Cambodia, my vision is to help our customers prosper and grow, thus ensuring growth for First Cambodia.
Since its inception in 2001,First Cambodia has grown to become Cambodia's leading systems integration specialist. In an increasingly information technology reliant era, we set ourselves apart from our competitors by fulfilling the technical requirements of larger organizations, such as British American Tobacco, Mobitel, ACLEDA Bank Plc., ANZ Royal Bank, Canadia Bank Plc., FTB, Mong Reththy Group, Phnom Penh Sugar and Chip Mong Group. Read more >>
service level agreements (SLA) of AMC
- Service available twenty four (24) hours a day, seven days(7) a week, including regular holidays.
- Unlimited case support
- 4 times of Preventive Maintenance per year
- Service available eight (8) hours a day (8:00 AM to 12:00 PM & 1:00 PM to 5:00 PM), seven days(7) a week, including regular holidays.
- Unlimited case support
- 2 times of Preventive Maintenance per year
- Service available eight (8) hours a day (8:00 AM to 12:00 PM & 1:00 PM to 5:00 PM), five days(5) a week (Monday to Friday excluded public holiday)
- Unlimited case support
- 1 times of Preventive Maintenance per year
What our customer said
The HR system installed for us by First Cambodia allows us to manage our workforce much more efficiently than before. As well as making the whole process a lot quicker for everyone, it also saves the factory a lot of money because the recording process is automated, reliable and easy to check.Ms. Song Chariya HR & Administration Manager at Cheerview Garment Factory
As ACLEDA Bank has grown over the last ten years, we have made technology an integral part of our operations. As a result, First Cambodia has been an essential partner in the planning and implementation of many of our systems. As we construct our new Head Office, First Cambodia is supplying and installing the IT infrastructure that will include sufficient flexibility to cope with our changing needs over the next ten years and provide performance guarantees for the next 25 years. Our experience tells us they are more than capable of providing us with the level of service we demand.Mr. In Channy President & CEO at ACLEDA Bank Plc
We asked First Cambodia to install a new cabling system, PABX, internet-to-rooms (with both wireless and cable connections), all integrated into one package with a central management system for our 259 room, 5 star hotel. The result was a professional installation and a comprehensive training programme that left us with staff more than capable of running the new system competently and efficiently.Mr. Weng Aow General Manager at Angkor Palace Resort & Spa, Siem Reap
This system from First Cambodia has helped make our business more efficient and increased profitability. It helps reduce paperwork so we can spend more time with clients and it also offers flexibility and helpful options to grow the business in the future such as through loyalty programmes. It has reduced the amount of manpower we need, reducing costs but at the same time gives us more control, which used to be difficult over three floors. So far we have only implemented a few of the features but already we can see cost savings. Imagine how much gain we can make in efficiency once we have all the components up and running.Mr. Luu Meng Executive Chef - General Manager Malis Restaurant